Privacy policy
Privacy Policy – Innerways Healing
Last updated: 25-12-2025
Innerways Healing (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website, book services, or interact with us.
1. Information We Collect
We may collect the following personal data:
a) Personal Identification Information
• Full name
• Email address
• Phone / WhatsApp number
• Country, city (if provided)
b) Service-Related Information
• Booking details
• Session preferences
• Communication history
• Feedback or testimonials (with consent)
c) Payment Information
• Transaction references
• Payment status
(We do not store credit or debit card details. Payments are processed through secure third-party gateways.)
d) Technical Information
• IP address
• Browser type
• Device information
• Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your data to:
• Provide and manage healing services and courses
• Communicate session details and updates
• Process payments and invoices
• Improve website performance and user experience
• Send service-related information or updates (with consent)
• Comply with legal and regulatory obligations
3. Legal Basis for Processing (GDPR Compliance)
For users in the European Economic Area (EEA), we process personal data under the following lawful bases:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests related to service improvement and communication
4. Cookies & Tracking Technologies
Our website may use cookies to:
• Improve functionality and performance
• Analyze traffic and user behavior
• Enhance user experience
You may choose to disable cookies through your browser settings.
5. Data Sharing & Disclosure
We do not sell, trade, or rent your personal data.
We may share data only with:
• Trusted service providers (payment gateways, email services, analytics tools)
• Legal or regulatory authorities, if required by law
All third parties are obligated to maintain confidentiality and data security.
6. International Data Transfers
Your information may be processed or stored on servers located outside your country.
We ensure appropriate safeguards are in place to protect your data in compliance with GDPR and Indian data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to:
• Fulfill service purposes
• Meet legal, tax, or accounting requirements
Once no longer required, data is securely deleted or anonymized.
8. Data Security
We implement reasonable technical and organizational security measures to protect your data from:
• Unauthorized access
• Loss or misuse
• Alteration or disclosure
However, no method of transmission over the internet is 100% secure.
9. Your Rights
Under GDPR (EU Clients):
You have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a data protection authority
Under Indian IT Act:
You have the right to:
• Review and correct your personal information
• Withdraw consent for data usage (subject to legal obligations)
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external sites.
11. Children’s Privacy
Our services are not intended for children under 18 without parental or guardian consent.
We do not knowingly collect data from minors.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions, concerns, or data-related requests, contact us at:
• Email: support@innerwayshealing.com
• Alternate Email: innerwayshealing03@gmail.com
• Phone / WhatsApp: +91 87500 78515
Innerways Healing
Your privacy is respected. Your trust is sacred.